“I’m doing everything.”
Clarify responsibilities, improve handovers and put simple procedures in place so the business relies less on one person.
Explore the Systems SprintLOCAL PEOPLE. PRACTICAL SOLUTIONS.
You do
what you love.
I’ll help you take it further.
When everything lands on your desk, it’s hard to see what needs to change. Let’s untangle the problem, build a practical solution and get your business moving again.
Macedon Ranges · Kyneton · Woodend & beyond
Work directly with Bradley Broadway. Remote Australia-wide.
01 / THE WORK
Good businesses.
Solvable problems.
You don’t need to overhaul everything. Start with the issue costing you the most time, consistency or opportunity.
“We’re busy, but disorganised.”
Review daily operations, customer enquiries and team routines. Turn recurring problems into a prioritised action plan.
Explore the Operations Reset“We have ideas. Now what?”
Assess the offer, audience and delivery needs. Map a realistic path for a service, community program or venue initiative.
Start with a Clarity Review02 / FIXED-PRICE PACKAGES
Know the work.
Know the cost.
Choose a starting point. We confirm suitability, scope and a delivery date before you commit.
All prices are total fees in AUD, including any applicable GST. Remote delivery is included. Travel, software and third-party costs require your approval first.
GET CLEAR
Business Clarity Review
$295 one-off
For one pressing business question and a clear next step.
- Short pre-session questionnaire
- 75-minute working session
- Three prioritised recommendations
- Written 30-day action plan
- 15-minute follow-up within 14 days
You leave with
A focused plan with next actions, owners and measures of progress.
Plan within 3 business days of your session. Up to 2.5 hours of total consulting work.
Enquire about the reviewScope & expectations
One business, one main issue. Includes review of up to three relevant documents, maximum 20 pages combined. Advice and planning only; implementation is separate.
BUILD ONE USEFUL SYSTEM
Systems Sprint
$795 one-off
For a recurring problem that needs a practical fix.
- 45-minute discovery session
- Map and improve one workflow
- Up to three editable tools or templates
- 60-minute team handover
- One consolidated revision round
You leave with
One documented process your team can trial, with clear responsibilities and usable tools.
Target: 2 weeks after receiving agreed inputs. Up to 7 hours of total consulting work.
Enquire about the sprintScope & expectations
Choose one workflow: enquiries and follow-up, onboarding, daily operations or action tracking. Includes simple documents or spreadsheets in your existing tools. Custom software, integrations and organisation-wide rollouts are excluded.
RESET THE PRIORITIES
Operations Reset
$1,495 one-off
For an owner or manager who needs a wider operational review.
- 90-minute operational discovery
- Review up to three operating areas
- Prioritised 90-day improvement plan
- Owner, deadline and progress register
- One quick-win process and two tools
- 60-minute handover + 30-day check-in
You leave with
A practical operating roadmap and one agreed improvement ready to trial.
Target: 3–4 weeks after receiving agreed inputs. Up to 13 hours of total consulting work.
Enquire about the resetScope & expectations
One organisation or operating location. Up to two stakeholder interviews and review of up to ten documents, maximum 60 pages combined. One consolidated revision round. Ongoing management and rollout of the full roadmap are separate.
KEEP THE WORK MOVING
Monthly Business Support
For owners who want a consistent sounding board and practical follow-through.
$595 / month
Five hours total: two 45-minute calls, agreed document or process work, and email support. Time includes all calls, preparation and replies.
Enquire about monthly supportMonthly scope & flexibility
Agree priorities each month. Response target: two business days, weekdays. Unused hours do not roll over. No emergency or unlimited support. Month-to-month, paid in advance; cancel before your next billing date. Additional work is quoted and approved separately.
Start small. Expand only when it makes sense.
A free fit call helps choose the right scope. No package is compulsory before another. A written agreement sets deliverables, payment milestones and responsibilities. Extra work never starts without your approval.
03 / EXPERIENCE THAT TRAVELS
Built around
real operating work.
Experience across a member club, a community hub and an owner-operated business brings a practical understanding of people, service and daily delivery.
CLUB OPERATIONS
Bendigo Golf Club
Operations Manager · organisational stabilisation
Work across staff responsibilities, onboarding, operating procedures, stock and service controls, safety processes and board communication.
Relevant to your business
Clearer routines, stronger handovers and practical operating controls.
COMMUNITY DEVELOPMENT
Amegilla ND Hub
Project development & operational planning
Work included current-position assessment, a 90-day Hub plan, operating framework, action tracking and handover documentation.
Relevant to your organisation
Turning broad priorities into accountable, staged action. Implementation remains with the organisation.
BUSINESS OWNERSHIP
Sebtus Poodles
Founder · established 2009
Hands-on experience with customer enquiries, service design, guardian arrangements, supplier coordination, records, education and aftercare.
Relevant to your business
Practical customer journeys and systems that support a specialist service.
These describe Bradley’s experience and work, rather than endorsements by the organisations named. Client information and internal documents remain confidential.
YOUR CONSULTANT
Bradley Broadway.
A business owner and operations professional who understands that people have to use the systems you build.
My work spans business ownership, club operations, community development and more than a decade in support coordination. I bring that experience to businesses that need clear priorities and practical follow-through.
We’ll work with the people, budget and tools you already have. I’ll explain what I can deliver, what I need from you and how we’ll know the work is complete.
04 / HOW WE WORK
A clear next step.
At every stage.
- 01
Tell me what’s stuck.
A free 15-minute fit call to understand the issue and whether I can help.
- 02
Agree the work.
You receive a written scope, total fee, delivery date and the inputs needed from you.
- 03
Build & hand over.
We work through the agreed priorities. You receive editable deliverables and a clear handover.
- 04
Check the progress.
Review the agreed measures, such as response times, task completion or process consistency.
BEFORE WE BEGIN
Straight answers.
Is this advice, or do you do the work?
The Clarity Review provides advice and a written plan. The Systems Sprint and Operations Reset include the specific process and document work listed above. Monthly Support includes agreed hands-on work within five hours.
Do you guarantee sales, savings or growth?
No. I commit to the agreed deliverables and review process. Commercial results depend on your starting position, decisions, implementation and market conditions. We agree useful measures before work starts.
What will you need from me?
A clear point of contact, the relevant documents and timely feedback. We agree these at the start. Delivery dates assume the agreed information and approvals are supplied on time; delays are discussed rather than hidden.
Can we work in person?
Remote delivery is included. In-person work in Bendigo, the Macedon Ranges or elsewhere can be discussed. Travel and any extra delivery time are quoted and approved before booking.
What if my project doesn’t fit a package?
We can scope a separate fixed-price project, or narrow the task to a useful first step. Work outside these packages is agreed in writing before it starts.
Do you provide legal, tax or compliance certification?
These packages cover operational improvement, documentation and business planning. Specialist legal, tax, financial advice or formal compliance certification requires the appropriate qualified adviser. I can help organise the questions and operating information they need.
LET’S START WITH THE PROBLEM
What would make
next month easier?
Tell me what’s getting in the way. We’ll start with a short conversation and an honest assessment of whether I can help.
0435 982 774bradleybroadwayconsulting@gmail.comRegional Victoria · Remote Australia-wide
Enquiries reviewed on business days.